What is Changing?

On June 10, 2024, changes will be made to how commercial customers purchase and renew Autodesk products.

After that date, all software purchases and payments will be made directly to Autodesk. You will still request your quotes from Synergis. Note that government customers are not affected by this change.

What isn't changing is our commitment to you as your trusted Autodesk partner and advisor. We are ready to help ensure a seamless transition for your organizations.

Watch a quick message from Synergis Sr. Director of Sales, Barbie Mahovich.

Why Autodesk is Making These Changes

You can read the email letter that was sent out by Kristen Tomasic, President of Synergis Technologies, by clicking here. After this transition, you can expect the following benefits related to your Autodesk software purchases:

Personalized experience

Setting the foundation to create an experience tailored to your needs.

Predictable pricing

Providing you consistent pricing no matter how you buy.

Streamlined process

Allowing you more convenience with enhanced self-serve capabilities.

What You Need to Do Before June 10, 2024

To prepare for your next purchase or renewal, you will need to set up Autodesk as a supplier with your company for invoice payment. If you would like assistance with the process, Synergis will be happy to help you.

You will find the following links and information helpful in the vendor set-up process.

 

Questions? We Are Here to Help!

As your Autodesk Partner, we are here to help! Our team is standing by to answer questions.

If you want personal assistance:

  • Reach out to your Synergis Account Management team.
  • Speak to your Customer Success Specialist by email.
  • Call us directly at 1-800-836-5440
  • View this FAQ from Autodesk.

Helpful Videos

New Transaction Model Overview
Paying by Invoice
Purchasing Flex & Subscription

Our Commitment to YOU Remains the Same

Helping You Stay Ahead with Autodesk

Synergis has been a partner with Autodesk for more than 35 years and while this change might seem substantial to many of our clients and partners, we want to assure you that the support, guidance, and partnership you've come to expect from Synergis will not change. 

Remember:

  • Continue working with your Synergis team for help in preparing software and renewal quotes.
  • Training, support, and other professional services provided by Synergis remain unchanged.
  • Synergis is making continuous investments into our personnel and solutions to ensure we are ready to support you.

Contact Us to Discuss Further

If you would like to learn more about these changes or talk through them with your team at Synergis, use the form below to connect with us and we will get in touch right away.